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Terms & Conditions

Mind-body practices such as yoga, meditation, and pilates are very safe and all of our teachers are fully trained and insured to provide the best and safest teaching. We do ask that you take responsibility for your own health and care. Please listen to your body and respect it. Your ability may vary from session to session depending on your state of well-being, fitness, tiredness, and/or stress levels. Work in a way that feels right for you on any given day. Pain is the body’s warning system and should not be ignored.

Please advise us before commencing any session if, for any reason, your health or your ability to exercise changes (i.e. pregnancy, muscle soreness, joint pain, pulled muscles, minor injuries, etc). Please inform your teacher immediately if you feel any discomfort during a session. Please also inform the teacher if you felt any discomfort after a previous session.


If you feel unwell (head cold, dizziness, sickness, etc) it would be prudent not to attend class. This is primarily for your safety and well-being (your powers of concentration and performance levels may be below par and however slight, there is an increased risk of injury) and also in consideration for the comfort, well-being, and health of other members in the class.

As with all forms of physical exercise, it is prudent to consult your doctor before starting. The sessions are not a substitute for medical counseling or treatment. If you have any doubts about the suitability of Yoga, you should refer back to your medical practitioner. If you are new to the practice, it is not advisable to practice between weeks during the first trimester of pregnancy, unless by special arrangement with your teacher. It is also wise to wait six weeks after birth before resuming exercise.

By registering with Move Play Pause Ltd, you are in agreement that:

  • You are participating voluntarily in an online or in-studio class, course, or workshop. You recognize that Yoga and other practices require physical exertion that may be strenuous and may cause physical injury, and you are fully aware of the risks and hazards involved. You represent and warrant that you are physically fit and you have no medical condition that would prevent your full participation and you agree to assume full responsibility for any risks, injuries, or damages, known or unknown, which you might incur as a result of participating in the program.

  • You understand that you may receive physical or verbal assistance or adjustments to enhance or correct your body posture during class by either the teacher or an assistant in class. You will take accountability for alerting the teacher and assistant of any injury or impairment in advance before class begins or if you do not want to receive any assistance.

  • While we take pride in the cleanliness of our studio and promote good, hygiene protocols, you understand Move Play Pause Ltd cannot be held liable for any infection, bacterial or virus-related illness. Students are asked to take responsibility for any necessary personal hygiene standards to protect their health and choose to practice here at their own risk.

  • • You understand that Move Play Pause Ltd reserves the right to make alterations to the timetable, teachers and/or equipment, terms and conditions as well as to those ancillary facilities (e.g. carpark), provided to members and on occasion with minimal notice.

  • You understand that classes at the studio are often live-streamed. While you are not in the shot, photos and videos may be taken of the class and used by Move Play Pause Ltd for marketing purposes.

  • You knowingly, voluntarily, and expressly waive any claim you may have against Move Play Pause Ltd for injury or damages that you may sustain as a result of participating in the program.

  • You, your heirs or legal representatives forever release waive, discharge, and covenant not to sue for any injury or accident caused by their negligence or other acts.

  • You understand that an area for personal belongings is available during class, however, you agree that Move Play Pause Ltd is in no way responsible for the loss or damage of any of your belongings while you attend class.

It is advisable to drink water during and after sessions to rehydrate the body and to help flush out toxins that may have been released by your body as a result of the exercise programme. Increasing your water intake (6-8 large glasses per day) will also help to promote and improve your general health and well-being.

If between the age of 12 – 16 you must be accompanied by a parent or guardian.
By registering, I confirm that I have read and understood the above advice and that the information I have provided is correct.

Our booking policy:

Once you’ve registered with us, all classes, courses, and workshops must be pre-booked. Please arrive 5-10 minutes early to find a space, prepare yourself and notify your teacher of any injuries/operations/pregnancy. If you’re late, you may not be allowed into class.

Class Passes are a great way to buy classes at a discounted rate, available to those who have committed to a semi-regular practice. These cannot be extended, refunded or transferred, so before committing to a discounted payment option, we recommend that you plan for and attend the paid number of sessions to get the most out of the discounted offer. Please bear in mind any studio closure dates when considering your purchase.

Spaces on our courses and workshops are limited and therefore must be pre-booked and pre-paid. Spaces are confirmed upon payment. Before committing to a course or workshop, please ensure you can attend the scheduled number of sessions to get the most out of the programme. We cannot offer refunds or rollovers for students who are unable to attend some or all of the classes on their course due to illness, work, family or other reasons. Thank you for your understanding.

Pre-booking weekly classes:

  • Online bookings for in-studio classes can be made between 7 days and up to 30 minutes before the class begins. Bookings can be made via the website www.moveplaypause.com

  • In-studio class bookings can be canceled up to 6 hours before class starts without being charged.

  • Live Online class bookings can be canceled up to 30 minutes before class starts without being charged.

  • Cancellations can only be made online.

  • Early cancellations: canceled more than 6 hours before the class (30 minutes for live-online), then the class will be credited back to your account. The place will be offered to a drop-in or waitlisted student

  • Late cancellations: canceled less than 6 hours before the class is not refundable. (30 minutes for live online)

  • Clients who have booked online are still required to sign in at the studio before the class starts.

  • Move Play Pause Ltd reserves the right to remove the option to book online from any clients who misuse the service.

  • Purchases made online can only be refunded via the online store, to the card that was used to make the payment. Purchases made online cannot be returned to a client account.

 

Our cancellation policy:

In the event of Move Play Pause Ltd canceling an event: you will receive a full refund or the option of being transferred to another workshop or a credit to your Whitespace Studio account.

In the event, a customer cancels their place: provided you have notified us within the cancellation window (see below), you can receive a refund (less deposit or admin fee), or the option of being transferred to another workshop or a credit to your account.

This cancellation policy is firm. Move Play Pause Studio reserves the right to amend this policy at its sole discretion. We regret no refund or transfer can be given outside of these terms, including if you are unable to attend due to illness, work, family, or other reasons. Before committing to a course or event, please ensure you can attend the scheduled number of sessions to get the most out of the programme. 

Our payment system:

We require advanced payment for all classes, courses, privates and workshops. We currently only accept debit/credit card payments and payments through our website payment system.

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